Let’s get you sorted.
Questions about setup, app availability, or your account? Choose the right contact below.
App & account support
Tell us which app you’re using, your phone model, and what you need help with. For installation enquiries, let us know whether you need YellowHat Kids for Android or YellowHat Parent for Android or iOS.
Privacy & data requests
For questions about your information or a deletion request, contact us from the email address associated with your parent account, if you have one.
Before you send
Please leave out passwords, parent PINs, API keys, linking codes, and private message content. A description of the issue is a good place to start.
You may find your answer in our setup questions or data deletion guide.