Your data. Your next steps.

Remove local YellowHat Kids data

On the child's Android device, open system Settings, find YellowHat Kids under Apps and clear its storage. Menu names vary by device. This removes its local database, encryption keys, settings and link session, so setup is required again. Uninstalling also removes app-local data, but does not delete a Parent account or cancel store billing.

Local notification titles, bodies and analysis reasons otherwise expire after 30 days, with cleanup when Kids next runs. Revoking notification access stops future capture.

Delete the Parent account and server data

In YellowHat Parent, open Settings, choose Delete Account and type DELETE to confirm. This removes the Parent identity, linked-device relationships, Parent alert history, push registrations and YellowHat subscription records. It also clears Parent's local account and cache state. YellowHat Kids can continue its local protection independently.

If you cannot access the in-app control, email privacy@yellowhatapp.com from the Parent account email where possible. Do not send notification content, passwords, PINs, pairing codes or API keys.

Cancel a subscription separately

Use the subscription controls for the Google Play or Apple account that made the purchase. Deleting an account, clearing app data or uninstalling YellowHat does not cancel a store subscription.

Need help?

Contact support if you cannot identify the account or device. You can also review the Kids and Parent privacy notices.